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Return Policy -
To
assure our customers prompt and accurate credit on returned merchandise,
we ask that you please follow these steps:
1. A return authorization number must be obtained by contacting our
Customer Service Department at 877-721-2923. This return authorization
number will be valid for only fourteen (14) days from invoice date.
2. The authorization number must be clearly written on each package. If
this number is not on your package, it will be refused.
3. Credit or adjustment is given on mistakes that are our fault provided
you contact our Customer Service Department within five (4) days from
receipt of merchandise (1-877-721-2923).
4. Returns are subject to a 20% restocking fee and return freight.
5. Absolutely NO returns are accepted unless the merchandise is in original
cartons in new and unused condition. Any apparel returned with the smell
of smoke, or bad unpleasant odors will not be accepted. Credit will
not be issued for returned material that has been marked, altered, worn,
used or abused.
6. All returns must include a written explanation of why the merchandise
is being returned.
7. NO returns are accepted after fourteen (14) days from date of invoice.
8. Damaged, lost, or short shipments should be reported to your UPS office
immediately; then contact us, so we can reship the merchandise and place
a claim. Keep damaged goods and containers until advised otherwise.
9. Refunds
are given only after we receive the returned merchandise in original packaging
and in unused, unworn, unaltered and condition.
10)
Shipping is not refunded on returns or refunds